Khel88 Terms & Conditions — Full Version in English

Khel88 (referred to herein as the "Platform", "we", or "Khel88") is an online gaming and Sports Betting platform serving users in Bangladesh and other permitted jurisdictions. These Terms and Conditions ("Terms") constitute a legally binding agreement between Khel88 and its users.

These Terms apply to the Khel88 website, application, and all associated services. If you disagree with any part of these Terms, please do not use our platform.

Khel88 operates under an international license and complies with all applicable laws and regulations. We are committed to responsible gaming and make the protection of our members our highest priority.

To open an account with Khel88, the following requirements must be met:

• You must be 18 years of age or older.
• You must be a resident of a country or region where online gaming is legally permitted.
• Accurate and truthful information must be provided at the time of registration.
• Each individual may register only one account.
• Opening multiple accounts from the same IP address is strictly prohibited.
• Never share your account credentials with anyone.

After registration, Khel88 may request identity verification. This process is conducted in accordance with our KYC (Know Your Customer) policy. You may be required to provide a national ID card, passport, or other valid identity document.

If an account is opened using false information, Khel88 reserves the right to immediately close that account and forfeit all balances.

You must be at least 18 years old to game or place bets on Khel88. This is our most important requirement and will not be waived under any circumstances.

We believe keeping minors away from gaming is a social responsibility. To that end, Khel88:

• Verifies age at the time of registration.
• Khel88 reserves the right to request proof of age in any case of doubt.
• Provides assistance with parental control software.
• Any account found to belong to a minor will be immediately closed and reported to the relevant authorities.

Khel88 supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and several other mobile banking services. All payment-related rules are outlined below:

Deposit Rules:

• Minimum deposit amount is ৳500.
• Deposits are generally processed instantly.
• You must use a payment method registered in your own name only.
• Deposits made through third parties are strictly prohibited.

Withdrawal Rules:

• Minimum withdrawal amount is ৳1,000.
• Typically processed within 24 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Identity verification is mandatory for your first withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.

Khel88 adheres to international standards for anti-money laundering. In cases of suspicious transactions, we reserve the right to investigate the account and, where necessary, report to the relevant authorities.

Khel88 offers a variety of bonuses and promotions. The following conditions apply to claiming and withdrawing these bonuses:

Welcome Bonus:

• New members receive a 100% bonus on their first deposit.
• Maximum bonus amount is ৳10,000.
• A wagering requirement (x30) must be met before bonus funds can be withdrawn.
• Bonuses are valid for 30 days from the date of issue.

General Bonus Rules:

• The Welcome Bonus can only be claimed once per account.
• Khel88's decision on bonus eligibility is final.
• Khel88 reserves the right to cancel any bonus if abuse is suspected.
• Each promotion may have its own specific terms, which will be outlined on the relevant offer page.
• Winnings from bonuses may only be used for gameplay and cannot be withdrawn directly.

Every game on Khel88 is provided by internationally recognized game providers. All game outcomes are determined through a certified RNG (Random Number Generator) system and are audited by independent third parties.

• If a disconnection occurs during gameplay, the outcome will be determined based on the server's recorded data.
• Khel88 reserves the right to void any round where a technical error has produced an invalid outcome.
• For Sports Betting, official results are final.
• Bets placed after a betting market has closed will not be accepted.
• Any winnings obtained by exploiting system errors may be voided.

In Live Casino games, the dealer's decision is final; however, Khel88 management may review cases involving an obvious error.

The following actions are strictly prohibited on Khel88 and may result in account termination as well as legal action:

• Multiple Accounts: Opening or operating multiple accounts under the same identity.
• Money Laundering: Using the platform for money laundering purposes.
• Fraud: Fraudulent payments or use of a false identity.
• Collusion: Colluding with other players to gain an unfair advantage.
• Software Abuse: Use of automated bots or unauthorized software.
• Bonus Abuse: Artificial or fraudulent activity to obtain bonuses.
• Hacking: Unauthorized access to the platform or another user's account.

Khel88 reserves the right to close or suspend any account at any time and for any reason. However, this action is typically taken under the following circumstances:

• Violation of Terms & Conditions.
• Suspected fraud or illegal activity.
• Failure to complete KYC verification.
• Accounts inactive for an extended period (over 12 months).
• Self-exclusion request.

You can also close your account yourself: If you wish to stop gaming, Help Center Contact us. We will close your account and provide any additional support you may need.

Any valid balance is generally refunded before an account is closed; however, this may not apply if the closure is due to a rules violation.

Khel88 believes gaming should be a form of entertainment, not a financial solution. We encourage our members to play responsibly. To support this, Khel88 provides:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own maximum stake per bet.
• Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take an extended or permanent break from gaming.
• Reality Check: You will receive periodic reminders about your play time and spending.

If you feel that gaming is causing problems for you or your family, please seek help. Responsible Play You'll find more details on the page.

Khel88 takes your personal data seriously. We follow international data protection standards. Full details on how we collect, use, and safeguard your information can be found in our Privacy Policy.

• Your personal information is never sold to third parties.
• Only information necessary to provide our services is collected.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities where required by legal obligation.
• You may request to view, correct, or delete your personal data.

If you have a concern or complaint, you can follow the steps below to resolve it:

• Step 1: First Help Center's Reach us via live chat or email.
• Step 2: If the issue is not resolved within 72 hours, please submit a formal complaint.
• Step 3: Khel88 management will review the matter within 14 business days.
• Step 4: Users may appeal to the licensing authority for a final resolution.

All disputes regarding Khel88's decisions will be resolved in accordance with our licensing authority's guidelines. Both parties are requested to maintain a cooperative attitude throughout the dispute resolution process.

Khel88 reserves the right to update these Terms and Conditions at any time. When changes are made, we will:

• We will notify you via your registered email or SMS at least 7 days before any changes take effect.
• We will clearly display the update date on the website.
• For significant changes, a notification will be displayed at login.

Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. If you do not agree to the new terms, please stop using the platform and contact us to withdraw your balance and close your account.